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Grievance Redressal Policy

Grievance Redressal / Escalation Matrix

If you have a grievance, you can reach out to our Support Team for assistance.

Designation Contact Person Address Contact No. Email Working Days Working Hours
Customer Care Vikas Bagoriya Shop No. 01, Ramchandra Nagar, M.R Road, Dewas, Madhya Pradesh, 455001. +91 9691807967 vikasbagoriya001@gmail.com Mon–Sat 09 AM – 05 PM
Head of Customer Care -- -- -- -- -- --
Compliance Officer Vikas Bagoriya Shop No. 01, Ramchandra Nagar, M.R Road, Dewas, Madhya Pradesh, 455001. +91 9691807967 vikasbagoriya001@gmail.com Mon–Sat 09 AM – 05 PM
CEO -- -- -- -- -- --
Principal Officer Vikas Bagoriya Shop No. 01, Ramchandra Nagar, M.R Road, Dewas, Madhya Pradesh, 455001. +91 9691807967 vikasbagoriya001@gmail.com Mon–Sat 09 AM – 05 PM

The above-mentioned details help complainants reach the appropriate IA/RA before filing a complaint to SEBI. For more information, visit: BSE Circular Link

We aim to resolve all grievances within 21 working days from the date of receipt.

If your grievance remains unresolved within this timeframe, you may escalate it to SEBI’s SCORES platform:

SCORES Portal: scores.sebi.gov.in

If unsatisfied with the SCORES resolution, you may access the Online Dispute Resolution (ODR) portal:

ODR Portal: smartodr.in